Informa Research Services leads the way on Fair Treatment and Compliance testing. We are the leading fair treatment, fair lending, and compliance marketing research firm serving the financial industry today.
These particular research services were developed and tested with valuable input from bank regulators and the Department of Justice.
These services are:
Use this specialized mystery shop program to self-assess for discriminatory practices. Identify training issues before they become problems. This program can help identify new business opportunities in minority markets.
This mystery shop program is very useful for self-analysis, procedure testing and training, documentation of discriminatory practices, and to identify new business opportunities in minority markets.
These customized and intricate studies are designed to help you better understand your target market, your penetration, brand recognition, and perceived image. This research will identify the necessary additions to your loan offerings to help meet "fair share" criteria.
For more information and to schedule a consultation with one of our market research professionals contact us at 800-848-0218 or by email at info@informars.com.