Aug 23, 2010, Press Releases
Informa Research Services, Inc., announced today a new alliance relationship with CUNA Strategic Services (CSS), which is owned jointly by CUNA, the premier credit union trade association, and its affiliated state leagues. As an exclusive CSS strategic alliance provider, Informa Research Services will provide credit unions with rate intelligence and mystery shopping services.
"I am very pleased to be working with CUNA Strategic Services to bring credit unions better competitive intelligence and mystery shopping services," said Michael Adler, president and managing director at Informa Research Services. "Our experience and understanding of the financial industry makes us the best choice to help credit unions with their product pricing and other research needs."
"What sets Informa apart from its competitors is its earned reputation for extreme accuracy and enthusiastic customer service," said Wes Millar, senior vice president at CUNA Strategic Services.
In addition to competitive intelligence research, Informa also performs member satisfaction studies, sales and service evaluations, compliance testing, and other mystery shopping services to the financial services industry, resulting in powerful market information, insightful analysis, and targeted recommendations.
Currently, Informa Research Services serves more than 6,500 clients including more than 500 of the top credit unions.